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PRIVACY POLICY

LITTLE GUMNUTS CHILDCARE WEBSITE PRIVACY POLICY

Privacy Policy – Website Enquiry Forms

Little Gumnuts Childcare is committed to protecting the privacy of families, children, and visitors to our website. This Privacy Policy explains how we collect, use, store, and disclose personal information submitted through our website enquiry forms. By using our website and submitting an enquiry, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

When you complete an enquiry form on our website, we may collect:

  • Parent or guardian name

  • Email address

  • Phone number

  • Child's name

  • Child's date of birth or age

  • Preferred enrolment date

  • Preferred service location

  • Any additional information you choose to provide

2. Why We Collect Your Information

We collect personal information to:

  • Respond to enrolment enquiries

  • Provide information about our services and availability

  • Arrange centre tours and enrolment discussions

  • Maintain waiting lists

  • Communicate with prospective families

  • Improve our website and services

  • Meet our legal and regulatory obligations

3. How We Store and Protect Information

Little Gumnuts takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information submitted through our website may be stored securely using:

  • Website hosting providers

  • Enrolment management systems

  • Secure email platforms

  • Internal record management systems

Access to personal information is restricted to authorised personnel who require it to perform their duties.

4. Disclosure of Information

We will not sell, rent, or trade personal information. Information may be shared with:

  • Little Gumnuts management and authorised employees

  • Technology providers who assist in operating our website and business systems

  • Government agencies or regulators where required by law

  • Professional advisers where necessary for legal, compliance, or business purposes

All third-party providers are expected to handle personal information in accordance with applicable privacy laws.

5. Marketing Communications

If you submit an enquiry, we may contact you regarding:

  • Available vacancies

  • Enrolment opportunities

  • Centre tours

  • Information about our services

You may request to stop receiving marketing communications at any time by contacting us.

6. Website Analytics and Cookies

Our website may use cookies and analytics tools to understand how visitors use our website and to improve user experience. Cookies do not generally identify individuals but may collect information about browsing behaviour. You can adjust your browser settings to disable cookies if you prefer.

7. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date. Requests can be made using the contact details below.

8. Children's Information

We collect information about children only where it is voluntarily provided by a parent or guardian for the purpose of an enrolment enquiry or enrolment process.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

10. Contact Us

For questions about this Privacy Policy or how we handle personal information, please contact:

Little Gumnuts Childcare
Email: lauren@littlegumnutschildcare.com.au
Website: Little Gumnuts Childcare

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